Pergo Applewood Laminate Flooring, Presto, Montgomery

Pergo Montgomery Apple Laminate Reviews - Today's video is going to be an explanation of how to receive your shipment after you place your order from us. After you place your order, the paperwork goes to our warehouse and your order gets packaged and wrapped for shipping. As you can see, we put the individual packages on a strong, sturdy, large pallet. We stack them neatly. We have a banding machine. We band all of the packages together on the pallet, then we put sturdy corners on the pallet, and then we put it in our shrink wrap machine and we wrap it continuously. This is exactly how the pallet looks, and how you order looks when it leaves our warehouse. This is how it should look when it arrives to your home. Now, when it arrives your home, the truck driver will take it off the back of the truck with a lift gate, and they will drop it to your driveway. That is “curbside delivery”, and that is our standard delivery that we offer. That's what you should expect.

The pallet will be dropped on a lift gate, and placed on your driveway. What you want to do when the palate is dropped is the driver will give you a delivery receipt. It’ll be a piece of paper, install pergo laminate flooring yourself usually a two part or three part paper. Take the paper. Please verify that the name on the cartons is the name of the product that you ordered. Please verify the count. There will be a count on the delivery receipt. There is a count on the email confirmation we sent you. Verify that those match. Also verify in addition to boxes, if you ordered any pad, there will be number of pad rolls stacked on top of the palate, or an install kit, or anything else that you may have ordered, not just boxes. So let's check for count. Let's check for proper name, proper color, and any other added items such as pad. Visually inspect the pallet.

How to install pergo laminate flooring in kitchen Go all the way around. Verify if any of the shrink wrap is broken, or ripped, or torn. See if you can see any visual damage to any of the cartons. For the most part, you can see damages just by walking around and checking the outside of the cartons. If there is any damage you want to write that very clearly on the driver's receipt, the delivery receipt. Two cartons damaged. Four cartons torn. Three boxes ripped. Whatever it is, and be as specific as to the number of cartons or  Four rolls of pad missing, or Three boxes of laminate missing. That needs to be on this receipt for us to file a claim with the shipping company, and then get your replacement products out as quickly as possible. So again, you want to visually inspect. You want to go all the way around the pallet. If you can, cut away the shrink wrap to get a better view and better idea of what's actually on the palate. Please do that if possible. If you have a digital camera, or your phone, you could snap a couple of pictures, as long as you write the amount of damage on the delivery receipt. This delivery receipt is what the shipping companies look at, and go to, in order to approve a claim, and that's what we need you to do in order for us to ship out replacement cartons to you as soon as possible. Signing that delivery receipt is the last thing you will do. Make very sure that you've checked around the palate, you've marked the damages on the delivery receipt, the number of cartons, anything that's missing, and then sign the receipt, and then they will give you a copy. Do not let the driver leave without giving you a copy of that delivery receipt. But that's what you need to know when receiving a shipment from us. If you have any other questions you can call customer service and they can answer all your shipping questions. Thank you.